Contact Us

The Navia customer service center is open from 5:00am to 5:00pm PST, Monday through Friday.

Phone Number: (425) 452-3500

Claims Fax Number: (866) 535-9227


Mailing Address:

Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

Physical Address (do not send mail to this address):

Navia Benefit Solutions
11400 SE 6th St, Ste 125
Bellevue, WA 98004

Observed Holidays

New Year’s Day, Friday, Jan 1
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 30
Independence Day, Monday, Jul 4
Labor Day, Monday, Sep 5
Columbus Day, Monday, Oct 10
Thanksgiving Day, Thursday, Nov 24
Day After Thanksgiving Day, Friday, Nov 25