Contact Us

The Navia customer service center is open from 5:00am to 5:00pm PST, Monday through Friday.

Phone Number: (425) 452-3500

Claims Fax Number: (866) 535-9227


Mailing Address:

Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

Physical Address (do not send mail to this address):

Navia Benefit Solutions
11400 SE 6th St, Ste 125
Bellevue, WA 98004

Observed Holidays

Thanksgiving Day, Thursday, Nov 26
Day After Thanksgiving Day, Friday, Nov 27
Christmas Eve, Thursday, Dec 24
Christmas Day, Friday, Dec 25

New Year’s Day, Friday, Jan 1
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 30
Independence Day, Monday, Jul 4
Labor Day, Monday, Sep 5
Thanksgiving Day, Thursday, Nov 24
Day After Thanksgiving Day, Friday, Nov 25